Frequently Asked Questions

Custom Work & Jewelry Repair

We can make just about anything!

We work with 10K, 14k & 18k Yellow & White Gold. Silver and Platinum is also available.

What custom and repair services do you offer?

Custom:

We can make just about anything except teeth. See below for some examples of our work.

Repair Service:

*Gold, Silver and Platinum

*Ring Resizing

*Necklace & Bracelet-Solder & Clasps

*Broken Chains

*Stone Change/Replacement

*Re-tipping

*New Basket/Stone Head 

*Service & Polish

*Rhodium Plating

*Laser Repair

*Ring Engraving/Engraving

We do not repair Stainless Steel or Gold or Silver Plated items. 

Custom items take about *2 weeks to complete.

*This depends on our workload. Please come in to discuss the timeline for your piece.

Edison Puentes, polishing a custom jewelery piece. Village Goldsmith Jewelers, Ormond Beach, FL
gift card.png Village Goldsmith Jewelers

Can I bring a picture of a piece from the internet or magazine for you to make?

Absolutely. It will have to be modified slightly due to copyright. This also allows you to have a fully customized piece.

Can I bring a piece of costume jewelry to be made into fine jewelry?

Yes. We can make an exact replica via 3D printer. You are welcome to try the piece on before it is casted. 

Do you make memorial jewelry?

Yes! It would be our pleasure to create a piece to commemorate your loved one's life.

Can I bring my own gold to go toward my new piece?

Yes! We would love to repurpose your gold.

Do you create everything in house?

Yes! Your piece will not leave the store.

What is the process for a custom piece?

We recommend visiting the store to start a custom order. We will talk specifics, sketch your design and get to work! Here is a behind the scenes look at a custom order.

How often should I get my jewelry serviced?

We recommend having the items you wear most often checked every six months.

We will check the integrity of the structure as well as for loose or cracked stones.  This is a complimentary service done on the spot.

We recommend our polishing service every six months also, depending on wear. There is a small fee for this service. We do not offer on the spot polishing.

ringbeforeafter.jpg clean ring
ringbeforeafter.jpg polished ring

If my ring needs to be resized or retipped will it be noticeable?

Nope! Your ring will not look any different but your gem will be safe and secure once again.

engagementring.jpg before
engagementring.jpg after retipped rhodium

Retipped and fresh Rhodium plating

weddingsetbeforeafter.jpg resized platinum

What is Rhodium plating? 

Rhodium is used in the finishing process for white gold. It adds an extra layer of protection and the brightest sparkle.

Do I need it?

If you notice your white gold is turning yellow, you may opt to have it re-plated.

How often should I have it done?

We recommend re-plating every six months to a year; depending on wear.

rhodiumbeforeafter.jpg

Do you replace diamonds?

Absolutely! We replace diamonds in just about anything.

Some of our designs

Custom moutain wave pendant. unique. one of a kind. Village Goldsmith Jewelers, Ormond Beach, FL
Sterling silver, blue diamond ring. Village Goldsmith Jewelers, Ormond Beach, FL
Custom lotus helix earrings. Diamond and blue sapphire earrings. Village Goldsmith Jewelers, Ormond Beach, FL
mens wedding rings. men's wedding bands. diamond and gold bands. Village Goldsmith Jewelers, Ormond Beach, FL
Custom brushed finished gold men's ring. Village Goldsmith Jewelers, Ormond Beach, FL
Custom wave galaxy diamond pendant with star and moon. Unique diamond pendant. Village Goldsmith Jewelers, Ormond Beac, FL
14k Gold fish hooks. Custom fish hooks. Village Goldsmith Jewelers, Ormond Beach, FL
Custom unique family tree pendant. Birthstone pendant. Village Goldsmith Jewelers, Ormond Beach, FL
Custom diamond engagement ring. Village Goldsmith Jewelers, Ormond Beach, FL
Custom kids jewelery. Custom gold cross necklace. Village Goldsmith Jewelers, Ormond Beach, FL
Custom unique white gold mountain pendant with trees. Village Goldsmith Jewelers, Ormond Beach, FL